How long does the PPI check take?

As long as we have received your signed Letters of Authority to start your claim by 22nd August 2019, this will allow us time to get your information to the lender before the 29th August 2019 deadline, these claims will be continued to their conclusion with the lenders that we work electronically with. Anything received after this date will be processed on a best endeavours basis and we can not guarantee a formal claim will be registered with the lender.

We are working tirelessly with all of our lenders to process customer claims. Please note that due to the impending deadline some of our lenders may be experiencing backlogs which may result in delays with us receiving updates, with that said we will continue to chase them and we will be in touch by email as soon as we receive a reply from them.

You can check progress on your claim using our online claims tracker.

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