How long does the PPI check take?

Please be patient. We want to resolve the claim as soon as possible for you, some lenders are taking longer than expected due to the August 2019 deadline, rest assured we will be tirelessly chasing for updates for you.

We will be in touch with you as soon as we hear back from them.

In some cases they may come back asking for further information to help them locate your details. If this is the case we will let you know. In this case it can then take a further 40 days for the lender to come back to us.

Right now some lenders are taking three months to come back to us.

You can check progress on your claim using our online claims tracker.

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