How much will I get back?

The method used to calculate compensation can be very complex, but it usually consists of a refund of the PPI premiums you have paid, plus interest at 8% (gross). Further compensation may be awarded if you have paid additional interest on your loan, credit card or mortgage as a result of the PPI.

In 2015 our average customer got £2,334 back after paying VAT and our fee. Our largest claim was £41,302 for the customer after paying VAT and our fee, which was settled in 8 weeks.

We don't have access to a history of every payment for PPI you've ever made to each bank, and the banks don't share that with us. We can and do check that they are using the right principles in calculating your refund and compensation, by including the 8% interest for example.

Need more help?